Department of Transportation

Department of Transportation Mission

The Department of Transportation mission is to operate, expand, and develop a safe efficient balanced transportation system that supports existing and future travel demand by offering viable multiple mode choice alternatives that meet quality of life expectations for all Douglas County citizens.

Functions

• Install and maintain signs, pavement markings, traffic signals, & traffic studies.
• Manage planning and programming activities for county transportation initiatives
• Manage transportation planning, design and construction projects
• Study and continuously optimize traffic operations performance

Report

Roadway Issues

If you have road concerns, such as potholes, unpaved road maintenance, roadside cutting, or sinkholes, you may email Road Conditions or call 678-626-0158 Public Works Road Maintenance Division.  If it is an emergency please call 911.

Traffic Signals Malfunctions

To report Traffic Signal Malfunction, please call 404-787-6324 - 24 hours a day, 365 days a year, holidays included. If email is preferred, please email concerns to Road Conditions.

Stop or Yield Signs Down

To report Stop or Yield signs down or missing, please call 404-456-2127 immediately from the hours of 8 am to 5 pm during normal business hours. After 5 pm, please direct calls to 911.

Traffic Operations Issues

If you have traffic operations concerns, such as general traffic signs down, traffic signal concerns, traffic studies, speed hump request, request for intersection improvement, you may email Road Conditions or call 770-920-7572 DOT Traffic Operations Division.

Program Delivery Issues

If you have questions or concerns about a Douglas County Roadway Project, you may email Road Conditions or call 678-449-3972 DOT Program Delivery Division.

Street Lights

For all issues associated with street lights (such as outages), please call your local power provider:

Georgia Power: Call 888-891-0938 or visit the Georgia Power website

Greystone Power: Call 866-473-9786 or visit the Greystone Power website

2019 Pavement Condition Assessment

These lists provide a relative comparison of road pavement conditions. Pavement condition index (PCI) is 0 to 100 with 0 being poor, and100 being excellent. Downloadable road list in alphabetical order and by District are located below:

• Assessment All Roads Alphabetical Order (PDF)