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Code Enforcement
Douglas County Development Services, which includes the Code Enforcement Department, has now relocated and is open to the public at 4655 Timber Ridge Drive, Douglasville, GA, 30135
The new location will be a cashless location. No cash payments will be accepted.
Responsibilities
All properties located in Unincorporated Douglas County are required to be in compliance with the codes contained in the Douglas County Unified Development Code, the Douglas County Code of Ordinances, and the International Property Maintenance Code. The Code Enforcement Department ensures properties are in compliance with these codes, and is responsible for issuing notices of violation, and citations containing court summonses for violations.
The Code Enforcement Department also removes illegal signage in unincorporated Douglas County rights-of-way, and the Chief Code Enforcement Officer also issues all required sign permits for signs in unincorporated Douglas County.
To request service from Code Enforcement or submit a complaint please click the link for the Citizen Service Center or call 770-949-2000 to speak to a representative. Report Concern/Service Here.
Sign Permits
June 2025 Statement Regarding Sign Permit Applications:
The Code Enforcement Department is actively investigating all properties with signage throughout unincorporated Douglas County and issuing violation notices for signs found to be installed or displayed without Douglas County issued sign permits. The Code Enforcement department also continues to process all new and resubmitted permit applications to ensure signage is legally and properly installed throughout unincorporated Douglas County. Reviewing the ‘application instruction guide’, and ‘permit requirements’ documents prior to submittal will result in easier and quicker approval times for your customers. Code review and due diligence is the responsibility of the applicant.
If you currently have a denied sign permit application on file through ePlan Solutions, the County recommends: 1) logging into the application project, 2) reviewing the County’s comments needed to correct the errors, 3) correcting the errors, and 4) updating the project. The Code Enforcement Department is working diligently to get through the large number of resubmittals as quickly as possible.
Application Process
Electronic Files for Sign Permits
Douglas County will accept electronic files for review for the purpose of obtaining a sign permit. ePlan Solutions is providing the digital platform for the exchange of information. For information on how to electronically file, please see the ePlan Solution - Douglas County Sign Review. A short step-by-step guide (Application Instruction Guide (PDF)) is also available. Should you have any questions, email ePlan Solutions or call 678-898-0610.
Applicant Responsibility
Applicants should review the Douglas County Sign Ordinance, any zoning overlay districts for additional signage requirements as well as the Sign Permit Requirements document (PDF). The sign permit applicant is solely responsible for the due diligence for code review prior to submitting a sign permit application.
Douglas County Code Enforcement Responsibility
The Code Enforcement Department is responsible for application review, application approval or denial, and, if denied, for providing necessary information for changes required to obtain approval. The Douglas County Code Enforcement Department may not make any changes to the sign permit application on behalf of the applicant.
Applications submitted incompletely or with incorrect information shall be denied and will need to be re-submitted correctly. Sign permit application denials will create additional time for review by the County, and all correspondence between Douglas County Code Enforcement and the applicant shall be conducted through the ePlan Solutions communication environment. Contacting the Code Enforcement Department outside the ePlan Solutions environment does not quicken the application process.